The main objective of the service is to ensure the proper functioning of the PI System infrastructure, perform the administration, updating and maintenance of PI System in our customers and offer support to system users as well as the development of PI System-based deliverables, such as reports and custom applications.
The service is constant and is in charge of a team of PIPER’s engineers, certified by OSIsoft as specialists in infrastructure and Implementation of PI System.
The scope of this package is limited to a single PI System and up to 05 PI System Interfaces or Connectors.
PIPER Ingenieros professionals have the certifications of PI SYSTEM INSTALLATION SPECIALIST and PI SYSTEM INFRASTRUCTURE SPECIALIST, which accredit them to perform installations of all the components of the PI System under the best practices recommended by OSIsoft.
In addition, PIPER works closely with the development, training and technical support teams of OSIsoft to guarantee assistance and specialized knowledge in the OSIsoft product line to its customers.
The implementation dates will be mutually agreed after the formal acceptance of the service. The implementation process, from the request until its completion, normally takes 3 weeks