The main objective of the service is to update an existing installation of PI System ™ to the latest version available, in order to have the latest security patches and / or functionalities of the tool. The upgrade is done remotely or onsite by a PIPER Solutions engineer, certified by OSISoft® as a PI System infrastructure and installation specialist.
The upgrade process, from ordering to completion, normally takes 3 to 4 weeks:
Existing SQL Server will be used, if so, SQL DBA must be available to assist with SQL Server configuration and security. OR
SQL Server will be installed, configured, and operational prior to OSIsoft arrival, if so SQL DBA must be available to assist with SQL Server configuration and security. OR
SQL Express will be installed by OSIsoft Field Service – ½ day of additional time may be required.